Welcome to TAL News & Views

Welcome to the August edition of our newsletter.

In this edition we speak with NGS Super, Chief Growth Officer, Jo Klingberg and find out how the fund has responded to the changing needs of its members after more than 35 years in operation. We also share the steps TAL is taking to address psychosocial risks for frontline teams and look at key industry topics through a government lens.

Meet our partners

The TAL group insurance partner community brings together leaders from across the superannuation sector. We’re fortunate to be able to draw from the vast experience and diverse perspectives of our partners. This month, with a majority female membership, Jo Klingberg speaks about NGS’s commitment to financial gender equality, together with meeting the changing needs of members.

Addressing psychosocial risk

During July, the FEAL luncheon series provided the opportunity for us to lead discussions in Melbourne, Brisbane and Sydney on the increasing problem of a psychosocial risk for frontline teams. Led by Jenny Oliver, TAL Chief Executive Group Life, with Chantelle Everett, TAL General Manager Group Claims, and psychologist Carlo Saba, powerful real-life experiences were shared together with the steps TAL is taking to mitigate these risks.

Streamlining the underwriting experience

Enhancements are being made to our underwriting process that are designed to provide a simpler and faster process, giving greater control and confidence for members. Find out more about what this means for your members here.

Delivering on the promise of super

It was good to catch up with many of you who attended the Conexus Insurance in Super Summit last month. There were some thought-provoking discussions on the insurance trends affecting industry super funds covering topics including innovation in product design and the claims experience. The Hon Stephen Jones MP gave an address which highlighted many of the topics that are top of mind for all of us at the moment, including the value of insurance in super, complaints handling and legislative changes.

Our contribution

We’ve just launched our annual Contribution Report, which highlights what we’ve been doing to support members, partners, our people and the broader community over the past year. Among our Group Life & Retirement highlights for FY23, we’re proud to have paid $2.5 billion in claims to 31,822 super fund members and their families, as well as providing additional cover to 75,000 members. You can download a copy of the report here.

Get in touch to learn more

Please speak with your Partnerships Manager if you’d like any more information about the topics discussed in this edition of TAL News & Views. 

Regards,