Supporting your members
Delivering a positive member experience at every stage of their insurance journey
Putting your members first
TAL delivers a seamless, integrated member proposition that includes group insurance, retirement income solutions and health support. We treat each member with empathy every step of the way and provide personalised support to make their insurance journey as rewarding and stress-free as possible.
Our mission is to help members understand the value of the insurance they hold through super. This includes engaging members as they move through different stages of life to ensure they have the right protection for their needs. We also empower members to make the most of their health – before, during and after making a claim.
Our specialist teams include experts in data analytics, innovation, digital platforms and marketing. By working together, we’re always finding ways to deliver a better experience to members, no matter where they are in life..
Our strengths